Use on track/circuit
Use of the In&motion airbag system on track (regulated closed circuit).
Activating your In&box via the mobile app « My In&box » : creating your user account and pairing your In&box to your account.
The total weight of the backpack must not exceed 8kg and it must be worn on the user's back. The use of abdominal and chest straps is not permitted. When pulling the shoulder straps forward, there must be a distance of 10 cm between them and the front of the shoulder.
The In&motion airbag system has been conceived to be worn a motorcycle jacket. How to be sure that my airbag product is compatible to my motorcycle jacket then?
For now, it is not possible to pair 2 In&box to the same user account. Each system is paired to a user account and one e-mail address.Therefore, you need to create a new account for the second In&box with a different e-mail address and subscribe to a membership thanks to this new account. Once this process done, you will be able to pair your In&box to this new account through the mobile app.
You can use a connected Bluetooth intercom (music, calls, etc.). In case of an accident and airbag inflation, the alert will be launched and the alarm will sound on the standard audio output of the intercom.
You can cancel your membership if you have subscribed to the Revolution offer. If you wish to cancel your monthly or annual Revolution membership, this is possible at the end of your commitment period (1 year for annual Revolution membership, 1 month for monthly Revolution membership).
If you can no longer find your password, simply go to the "Moto Membership" website page or to the “My In&box” application’s home screen and click on "Forgotten password".
Your credit card changed or expired? You can go to your personal account area on our website in the tab "My account" > "Personal details and Billing" > "Method of payment" and simply change your banking details.
Battery life is estimated at 30 hours of continuous riding. The charging time is around 2 or 3 hours.
This step allows the In&box to automatically connect to a WIFI network when it is charging. This connection is used to automatically download updates.
The data collected contribute to the continuous improvement of our detection systems as well as to the improvement and personalization of your customer experience with the various In&motion interfaces such as our website or mobile applications.
Delivery times, package tracking and procedure in case of damaged packages.
The In&box is totally independent and autonomous. It therefore does not need to be connected to the application to be able to detect your movements and trigger the inflation of the airbag. The application is used to activate your In&box and view your dashboard but your In&box can work even if you don’t install the application.
For safety reasons, the In&motion airbag system was conceived to stay inflated all along the fall in order to protect you in case of multiple collision (obstacle, vehicule, ...). Even if the pressure will lower few minutes after the inflation, you will need to remove the inflator in order to empty all the air from the airbag.
Be informed on an update availability and automatically download the latest updates on your In&box
You've just bought an airbag product integrating the In&motion airbag system? Here are the few steps to follow before the first use.
An issue with your In&box? Un problème avec votre In&box ? Check this article to find the solution quickly! In case of doubt or if the problem persists, contact our customer service!
A few words on the inflator also called gas generator:
If you've bought an airbag product but the size does not fit you, you simply need to go to your reseller store in order to check if you can change your product with the correct size.
Selecting the right size of airbag product to benefit from the best comfort and protection.
You can access to all your invoices on your personal account area online. You just need to go to your user account on our website in the tab "My account" > "Personal details and billing" > "Invoices"
Once the track and/or Adventure option has been purchased, you can, thanks to the "My In&box" mobile application, change the detection mode according to your practice to be optimally protected.
As the types of riding are different on the road, on track (circuit) and off-road, it is essential to adapt to each use to guarantee optimal detection of falls and accidents.
You subscribed to an In&motion membership but would like to change your formula? For now, you simply need to notify us by e-mail to firstname.lastname@example.org with your request and the new formula you would like to subscribe to.
Whether you have chosen to subscribe to a monthly option (8 € / month) or a yearly option (25 € / year), you can still cancel your options without canceling your membership.
Use of your In&box, different functions to turn it on or off and Lighting code.
Last update on August 26, 2022.
The In&box can be used in rainy weather provided it is properly inserted into the vest and worn under a motorcycle jacket. However, it was not designed to be submerged.
Recommendations for your airbag product maintenance.
Access your personal user area in order to manage your user account. In order to access your user account, you simply need to connect to our website with your login (e-mail address) and password created during your subscription.
If you do not have a compatible phone with the mobile app « My In&box », you can activate your In&box by following the manual procedure on your computer.
If you do not have a compatible phone with the mobile app « My In&box », you can still configure your Wi-Fi access point on your In&box by following the manual procedure on your computer.
How to get an airbag product integrating the In&motion technology thanks to the In&motion Membership.
Description of In&motion memberships and formulas.
« My In&box » mobile app functionalities and how to download it
It’s easy to purchase a second-hand airbag product from a third party. However, this is only possible for the In&box if the seller has chosen the Regular offer (i.e. the In&box has been purchased).
If you want to take the bike off the road for a period but you don't want to cancel, you now have the option to pause your monthly Revolution membership during the months you are not riding.
Synchronizing your In&box is an important step for several reasons. Firstly, the updates available will automatically be uploaded to your In&box at the beginning of the synchronization procedure.
It is of course possible to travel with your In&motion airbag system! Warning, make sure to turn off your airbag system when using any other transportation or when the airbag product is not being worn (topcase for example)!
The airbag system should not be used for any other application that is not indicated in the user manual of your airbag product.
Use of the In&motion airbag system on track (regulated closed circuit).
Download here the latest version of the In&box user manual.
Adventure mode is designed for Trail, Leisure Enduro, Cross-Country Rally practice on drivable paths.
As the types of driving are different on track (circuit), on road and off-road, we have developed three detection modes that adapt to your practice. Your protection is thus optimal in each discipline. So be sure to activate the correct mode!
After an inflation, the airbag system is reusable. You simply need to replace the inflator (gas generator) and to follow the after-inflation process hereunder in order to make sure that your airbag system is not damaged.
Subscription starts as soon as you subscribe to the offer. The payment will be debited on the anniversary date of your membership (the same day of your subscription).
The In&motion airbag system was conceived to be integrated in our partner brands products. Therefore, our partners commercialize and distribute the airbag products integration the In&motion technology.
The commitment depends on the formula you subscribed to: for the monthly formula, you committed to one month (renewable) and for the annual formula, you committed to one year.
As a consumer, you have a right of withdrawal without any reason within fourteen (14) days of an In&motion membership subscription subject to send us back your In&box within this period.
Withdrawal form (PDF)